Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.
Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.
Please note:
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
Shipping Policy:
Thank you for choosing 3D-PrintingLab.com for your 3D printing needs! We are committed to delivering your orders safely and swiftly. To ensure a seamless experience, please familiarize yourself with our shipping policy:
Shipping Method: We utilize UPS (United Parcel Service) for all our shipments, ensuring reliable and efficient delivery services.
Estimated Delivery Time:
- USA: 1-4 business days
- Europe: 1-4 business days
- Australia: 1-4 business days
Please note that these delivery times are estimates and may be subject to occasional variations due to factors beyond our control, such as customs delays, extreme weather conditions, or unforeseen logistical challenges. However, we strive to minimize any disruptions and keep you informed of any significant delays.
Order Processing: Once your order is placed, our team will process it with utmost care and dispatch it within 1-2 business days. You will receive a shipping confirmation email with tracking details once your package is on its way.
Shipping Cost: The shipping cost will be calculated during the checkout process based on your location and order weight.
International Shipping: For international orders, please be aware that additional customs duties or taxes may apply, depending on your country's regulations. These charges, if any, are the responsibility of the recipient.
Order Tracking: With UPS, you can track your shipment's journey in real-time. Once your order is shipped, a tracking link will be provided in the shipping confirmation email for your convenience.
Undeliverable Packages: In the rare instance of an undeliverable package, we will contact you to resolve the issue and arrange for re-shipment if needed.
Damaged or Defective Items: If your order arrives damaged or with defects, please contact our customer support team immediately, and we will work swiftly to rectify the situation.
We value your satisfaction and strive to provide a smooth shipping experience. If you have any questions or concerns regarding shipping, feel free to reach out to our dedicated customer support team.
