Return Policy

At 3D Printing Lab, we are committed to providing the best shopping experience for our customers. If you are not completely satisfied with your purchase, we offer a flexible return policy to ensure that you can return the product for a full refund or exchange it for a different item.

Eligibility

All items purchased from 3D Printing Lab are eligible for return within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging, including all parts, accessories, and documentation.

Exclusions

Please note that there are some items that are not eligible for return, including:

• Personalized or customized items
• Items marked as "final sale"

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at 3dprintinglabinfo@gmail.com to request a return authorization.
2. Once you have received your return authorization, please securely package the item and include a copy of the original receipt.
3. Ship the item back to us at
   Inatou 14
   71303 
   Iraklio Crete 
   Greece.
   We recommend using a traceable shipping method to ensure that the package arrives safely.
4. Once we have received the returned item and confirmed that it meets the eligibility criteria, we will process the refund or exchange.

Refunds

Refunds will be issued to the original payment method used for the purchase. Refunds typically take 5-7 business days to appear on your statement, but may take longer depending on your bank or financial institution.

Exchanges

If you would like to exchange an item, please follow the return process outlined above and indicate that you would like to make an exchange. Our customer service team will assist you in finding a suitable replacement item.

Questions

If you have any questions about our return policy or the return process, please don't hesitate to contact us at 3dprintinglabinfo@gmail.com. Our friendly customer service team is always here to help!